Technical Support Specialist

4 weeks ago


Hamilton, Ontario, Canada VT Controls Ltd. Full time

We are seeking a skilled Technical Support Specialist to join our team at VT Controls Ltd. The ideal candidate will have a strong background in computer-aided design (CAD) and experience in providing technical support to users.

The successful candidate will be responsible for:

  • Responding to user inquiries and providing solutions to technical difficulties
  • Consulting technical manuals and other documents to research and implement solutions
  • Providing advice and training to users in response to identified difficulties
  • Collecting, organizing and maintaining a problems and solutions log for use by other technical support analysts
  • Participating in the redesign of applications and other software

The successful candidate will have:

  • Excellent communication and problem-solving skills
  • Strong knowledge of computer systems and software
  • Ability to work in a fast-paced environment with tight deadlines

We offer a competitive salary and benefits package, including dental plan, health care plan, and vision care benefits. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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