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Sales Associate Manager
2 months ago
Lids is a leading retailer of sports and entertainment headwear and apparel. We are committed to providing our customers with a unique shopping experience and exceptional customer service.
As a Sales Associate Manager at Lids, you will play a key role in driving sales growth and ensuring that our stores are well-run and efficient.
Key Responsibilities:
* Generate sales gains by providing excellent customer service and meeting or exceeding company objectives in all individual statistics.
* Learn to provide consistent, documented appraisals of an associate's sales performance and provide feedback on areas of strength and opportunity while keeping in line with company objectives.
* Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
* Maintain a professional appearance consistent with the company's dress code policy.
Additional Responsibilities:
* Control expenses by protecting company assets within the guidelines of LIDS Retail policies.
* Assist in preparing store schedules that provide proper store coverage and are within the company guidelines for wage control.
* Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
* Perform proper documentation and record-keeping per LIDS Retail policies as well as state and federal laws.
* Open and close the store as required, following the procedures per the Operations P&P Manual.
* Support and adhere to all LIDS policies, procedures, and guidelines.
Supervise Associates:
* Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow-up.
* Assist in recruiting and training store personnel on proper store operations and procedures.
* Encourage store associates' direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
* Perform work of subordinates as needed.
* Communicate with employees at all levels of the company.
Job Requirements:
* High school diploma or equivalent plus one year relative experience.
* Established ability to produce sales results while minimizing loss.
* Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
* Ability to operate a computer, as well as maneuver relative software programs.
* Ability to lift up to 50 pounds.
* Ability to climb a ladder and work with hands overhead.
* Standing required for up to 100% of work time.
* Ability to work unsupervised.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and welcome applications from diverse candidates.
Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Lids is a dynamic and fast-paced environment, and the ability to adapt to changing circumstances is essential.
We look forward to hearing from you
