Community Care Leadership Professional

4 days ago


Thunder Bay, Ontario, Canada VON Canada (Ontario) Full time

VON Canada (Ontario) is a leading provider of community care services, and we are currently seeking a highly skilled Community Care Leadership Professional to join our team.

Job Description:

This role is responsible for providing professional leadership to staff, ensuring the delivery of safe and effective quality client care within our programs. The successful candidate will be accountable for managing the day-to-day functions and performance of front-line staff, including hiring, supervision, and training.

The Community Care Leadership Professional will be responsible for monitoring performance related to funder expectations and contributing to the development and implementation of quality improvement activities. They will also guide new employees through the orientation process, ensure all probationary reviews and stay interviews are completed, and apply working knowledge of relevant collective agreements and local labor rules in daily decision-making.

In addition, the successful candidate will participate in budget preparation, financial performance monitoring, and complete or contribute to key performance indicators (KPI) and quality reports for internal and external stakeholders. They will collaborate with internal stakeholders to develop team procedures and guidelines to ensure best practices are met.

The Community Care Leadership Professional will also receive and document all employee, family, and client complaints or issues related to service delivery; engage other VON managers in resolving the issue or complaint and escalate, if required, to the appropriate level. Ensuring occupational health and safety policies, programs, and activities are performed by staff, in compliance with VON's health and safety policies and guidelines and the Occupational Health and Safety Act.

Requirements:
  • Post-Secondary education in a related field
  • Registered Nurse (RN) or Registered Practice Nurse (RPN) with current registration with CNO
  • A minimum of 5 years experience in community healthcare and a minimum of 2 years experience managing
  • Excellent critical thinking, assessment, and problem-solving skills
  • Strong attention to detail and excellent verbal and written communication skills

We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, and a comprehensive benefits package. If you are a motivated and experienced leader who is passionate about community care, please submit your application.



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