Collections Specialist

1 month ago


Mississauga, Ontario, Canada goeasy Ltd. Full time

Are you a results-driven individual looking to drive sales and increase customer satisfaction? We're seeking a skilled Collections Specialist to join our National Contact Center team at goeasy Ltd.

Key Responsibilities:

  • Maximize business revenue through account management and coordinating repayment arrangements for overdue accounts
  • Support retail operations by managing customer accounts and collection activities on delinquent/past due accounts
  • Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
  • Document collections activities and processes through superior administration skills

What We Offer:

  • A comprehensive training program to equip you with the tools needed for success
  • A benefits and perks package that goes beyond your base salary, including financial incentives, health and lifestyle benefits, and recognition opportunities
  • A dynamic and supportive work environment that celebrates individuality and promotes employee growth and development

Requirements:

  • Excellent communication and interpersonal skills
  • Good math skills with the ability to perform basic calculations
  • Prior experience in at least one of the following core areas: call center, customer service, retail sales, collections, and consumer loan industry
  • Able to pass background checks (criminal, employment, credit)

At goeasy, we're committed to creating a work culture that values diversity, equity, and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.



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