Collections Specialist
1 month ago
Are you a results-driven individual looking to drive sales and increase customer satisfaction? We're seeking a skilled Collections Specialist to join our National Contact Center team at goeasy Ltd.
Key Responsibilities:
- Maximize business revenue through account management and coordinating repayment arrangements for overdue accounts
- Support retail operations by managing customer accounts and collection activities on delinquent/past due accounts
- Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
- Document collections activities and processes through superior administration skills
What We Offer:
- A comprehensive training program to equip you with the tools needed for success
- A benefits and perks package that goes beyond your base salary, including financial incentives, health and lifestyle benefits, and recognition opportunities
- A dynamic and supportive work environment that celebrates individuality and promotes employee growth and development
Requirements:
- Excellent communication and interpersonal skills
- Good math skills with the ability to perform basic calculations
- Prior experience in at least one of the following core areas: call center, customer service, retail sales, collections, and consumer loan industry
- Able to pass background checks (criminal, employment, credit)
At goeasy, we're committed to creating a work culture that values diversity, equity, and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.
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