Collections Specialist

4 weeks ago


Mississauga, Ontario, Canada goeasy Full time

At goeasy Ltd., we're looking for a skilled Collections Specialist to join our National Contact Center team. As a key member of our team, you'll play a crucial role in maximizing business revenue through account management and coordinating repayment arrangements for overdue accounts.

Key Responsibilities:

  • Maximize business revenue through account management and coordinating repayment arrangements for overdue accounts
  • Support retail operations by managing customer accounts and collection activities on delinquent/past due accounts
  • Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
  • Document collections activities and processes through superior administration skills

What You'll Need:

  • Excellent communication skills with a people-oriented approach
  • Good math skills with the ability to perform basic calculations
  • Prior experience in at least one of the following core areas: call center, customer service, retail sales, collections, and consumer loan industry
  • Able to pass background checks (criminal, employment, credit)

What We Offer:

  • A comprehensive training program to equip you with the tools needed for success
  • A competitive compensation package, including a benefits and perks program that goes beyond your base salary
  • Opportunities for career growth and development, including leadership development programs and internal promotion opportunities

About Us:

At goeasy Ltd., we're committed to cultivating and preserving a work culture where everyone feels seen and heard. We're an equal opportunity employer and are committed to providing accommodations for applicants upon request at any stage of the recruitment process.



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