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Restaurant Operations Manager

2 months ago

Nanaimo, British Columbia, Canada Heritage Indian Cuisine Nanaimo Full time
Restaurant Manager Job Description

Heritage Indian Cuisine Nanaimo is seeking a skilled Restaurant Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and implementing strategies to increase revenue and profitability.

Key Responsibilities:
  • Operational Excellence: Develop and implement operational procedures to ensure seamless service delivery, maintain high standards of quality, and promote a safe working environment.
  • Customer Focus: Foster a customer-centric culture, address complaints, and provide exceptional service to build loyalty and drive repeat business.
  • Team Leadership: Lead, motivate, and develop a high-performing team, providing guidance, coaching, and training to ensure staff are equipped to deliver outstanding results.
  • Marketing and Sales: Collaborate with the marketing team to develop and implement marketing plans, negotiate with suppliers, and identify opportunities to increase revenue and market share.
  • Financial Management: Manage budgets, control costs, and analyze financial performance to inform business decisions and drive growth.
Requirements:
  • 2 years of experience in a restaurant management role
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and financial management skills
  • Flexibility to work varied shifts, including evenings and weekends
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a talented team and contribute to the success of Heritage Indian Cuisine Nanaimo