Mortgage Finance Specialist

6 days ago

Waterloo, Ontario, Canada MCAP Group of Companies Full time
About This Role

The MCAP Group of Companies is seeking a skilled Mortgage Finance Specialist to join our team. As a Mortgage Finance Specialist, you will be responsible for creating a meaningful and lasting borrower relationship, while utilizing underwriting policies to make decisions regarding borrower qualifications, interest rate discounting, blended rate calculations, and penalty amounts related to refinancing and porting.

Key Responsibilities
  1. Review financial situation of borrowers, including analyzing income, assets, liabilities, and credit bureau details while assessing the borrower's ability to qualify for the requested solution
  2. Utilize product options and borrower goals to suggest products and terms that are mutually beneficial to borrowers, MCAP, and investors
  3. Handle enhanced rate negotiations and fee discounting with borrowers
  4. Work with underwriting team, closing coordinators, and borrowers to secure new mortgage approval, collect required documentation, and fund new mortgages
  5. Adhere to process and service level requirements for each step of the process
  6. Handle complex conversations by educating borrowers on the feasibility of desired solutions and required steps to achieve borrower goals
  7. Work in partnership with Renewal Account Manager to facilitate financing at maturity
What We Look For
  • Solid understanding of MARS, MARSweb, SharePoint, CIC, Investor, and Insurer guidelines
  • Mortgage Servicing or Origination Industry experience (minimum 2 years)
  • Customer Service and/or Retention experience
  • Strong negotiation and retention skills
  • Ability to foster and maintain relationships
  • Exceptional oral and written communication skills with emphasis on educating
  • Strong analytical and problem-solving skills
  • Excellent organizational and time-management skills
  • Ability to multi-task in a fast-paced environment
  • Ability to remain calm in stressful situations
  • Carries out duties with integrity and takes responsibility for actions
  • Self-driven and motivated with the ability to work independently and in a team environment
  • University Degree/College Diploma
  • Completion or ability to complete Mortgage agent license course to satisfy provincial regulatory requirements within 6 months of start date

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