Bilingual Sales Onboarding Specialist

2 days ago


Toronto, Ontario, Canada Questrade Financial Group Full time

Unlock Your Potential in a Dynamic Sales Role

Questrade Financial Group is seeking a highly motivated Bilingual Sales Onboarding Specialist to join our team. As a key point of contact during the initial onboarding journey for customers, you will create and foster positive sales relationships with Questrade clients.

Key Responsibilities:

  • Help Canadians become more financially successful and secure
  • Build relationships with customers through primary and secondary channels
  • Handle high volumes of inbound sales interactions per day
  • Consistently provide excellent customer experiences
  • Educate customers on Questrade's trading platforms, products, and services
  • Ensure a smooth onboarding journey from start to finish

What We're Looking For:

  • Selflessness and a customer-centric approach
  • Accountability and a drive to perform at your best every day
  • Agility and flexibility in a fast-paced environment
  • Passion and ambition for continuous learning and outstanding performance

Requirements:

  • 1+ years' experience in sales in a customer-centric environment
  • Full bilingualism in English and French, both verbal and written
  • Effective communication and quick learning skills

Additional Considerations:

  • Knowledge and passion for financial markets and investment products

About Questrade Financial Group:

We are a dynamic and inclusive company committed to fostering a diverse and accessible work environment. Our team reflects the diversity of the communities we serve, and we support and motivate our employees to harness their unlimited potential.



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