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Reservation Coordinator

1 month ago

Vancouver, British Columbia, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a skilled Reservation Manager to support customers, field team members, and U-Haul dealerships through reservation placement and equipment distribution. The ideal candidate will possess excellent customer service skills, be results-oriented, and thrive in a fast-paced environment.

Key Responsibilities:

  • Assist with calls from and to customers, providing timely and accurate information.
  • Support field team members and U-Haul dealerships with equipment and reservation management, ensuring efficient placement and distribution.
  • Review reports to optimize equipment availability and accuracy, driving business growth and customer satisfaction.
  • Collaborate with the team to achieve sales and customer service goals.

Requirements:

  • High school diploma or equivalent.
  • Working knowledge of office equipment, including multiline phones, phone etiquette, Word, and email.
  • Proficient in customer service, time management, and multitasking.

What We Offer:

  • Paid holidays, vacation, and sick days, if eligible.
  • Career stability.
  • Gym Reimbursement Program, if eligible.
  • Opportunities for advancement.
  • Valuable on-the-job training.
  • You Matter Program (EAP).
  • Mindset App Program.
  • Wellness Programs.

U-Haul is an Equal Opportunity Employer:

We are committed to creating a culture of health and wellness. We will not hire or re-hire individuals who use nicotine products in states where applicable laws prohibit it.