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Registration Clerk

2 months ago


Vancouver, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at the Endo-Biochem Clinic. As a key member of our front-line staff, you will be responsible for scheduling and booking patient appointments, managing patient records, and providing exceptional customer service.

Key Responsibilities
  • Schedule and book patient appointments using a computerized scheduling system, ensuring accurate and timely communication with patients and clinicians.
  • Receive and register patients, ensuring accurate and complete demographic information and following up with patients as necessary.
  • Perform referral functions, including data entry, paperwork processing, and scheduling new referrals based on established criteria.
  • Provide receptionist and clerical support, including answering phones, responding to inquiries, and maintaining patient records.
  • Assemble and maintain client charts, utilizing established procedures and filing documentation.
  • Maintain accurate records, including data entry, log sheets, and patient statistics.
  • Provide administrative support, including typing, distributing materials, and preparing expense claims.
  • Collaborate with the Clinical Resource Nurse to receive and gather information, order supplies, and track inventory.
Requirements
  • Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.
  • Ability to keyboard 45 wpm and knowledge of medical terminology.
  • Excellent communication and interpersonal skills.
  • Ability to organize work and operate related equipment.
  • Physical ability to carry out the duties of the position.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including a municipal pension plan, psychological health and safety programs, and holistic wellness resources. You will also have access to professional development opportunities, including in-house training programs and courses.

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We are committed to equity in our hiring and employment practices and invite applications from all people, particularly those belonging to historically marginalized groups.