Health Information Management Associate
1 month ago
Homewood Health is seeking a highly skilled Records Management Associate to join our team. As a key member of our health information management department, you will play a critical role in ensuring the accuracy, integrity, and security of patient records.
Key Responsibilities- Provide guidance on health information practices, processes, and standards of documentation, as well as ethical and practical issues related to the security of health information.
- Assist with the development of processes and policies related to documentation standards.
- Promote positive public relations with patients, physicians, referral sources, third-party payers, and staff, as well as outside agencies requiring health record information.
- Troubleshoot non-routine transactions and problems associated with missing, incomplete, or incorrect information.
- Educate clinical and non-clinical staff on health information management, legislation, and its regulations, as well as Regulatory College standards.
- Provide and/or assist with responses to inquiries/requests from external and internal sources relating to access and release of information, protecting confidentiality and privacy rights.
- Screen clinical records and collaborate with patients, physicians, clinicians, and providers to ensure appropriate and adequate information is released with patient consent or as permitted by law.
- Identify areas of concern for potential litigation and sensitive clinical record content for review.
- Review, audit, and control the dispersal and retention of clinical record forms.
- Perform audits of patient records and other electronic information for quality, quantity, and record integrity.
- Manage, analyze, and interpret health data to support internal decision-making and planning, marketing, and clinical research.
- Prepare patient records for court and attend court as required.
- Utilize data analysis software and computerized data banks to manage and analyze health and statistical information, evaluate program trends, monitor clinical resource utilization, develop reports, and provide advice.
- Using CQI tools, work collaboratively with CIM Manager and division teams to improve both electronic and paper information systems.
- Two-year college diploma in Health Information Management or related field.
- Minimum 1 year in Health Information Management Department, Admitting, or other related support areas.
- Certification by the Canadian College of Health Information Management and/or Membership with Canadian Health Information Management Association (preferred).
- Thorough knowledge of legislation governing access and release of patient information, health records administration procedures, and practices, as well as hospital database management.
- Knowledge of applicable Acts, Ordinances, and Regulations (documentation, privacy, mental health, etc.) as they may apply.
- Basic knowledge of risk management to help prevent potential hospital litigation.
- Excellent verbal and written communication skills in both English and French.
- Proficient with Word, Excel, and PowerPoint and records management systems.
- Highly professional with outstanding customer service and interpersonal skills.
- Analytical and detail-oriented with statistical aptitude and a high degree of accuracy.
- Exemplary organizational, documentation, and presentation skills.
- Proven excellence in communication, problem-solving, and conflict resolution.
- Demonstrated ability to work independently and as a part of an innovative interdisciplinary team.
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration, and innovation. Our people make a difference.
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity, and inclusion. For this reason, we encourage applications from members of equity-seeking groups, including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive, and fulfilling lives.
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