Health Information Management Associate
2 weeks ago
About the Role:
Homewood Health is seeking a skilled Health Information Management Associate to join our dynamic team. As a key member of our department, you will play a crucial role in ensuring the accuracy, completeness, and confidentiality of our patients' health information.
Key Responsibilities:
- Provide guidance on health information practices, processes, and standards of documentation, as well as ethical and practical issues related to the security of health information.
- Assist with the development of processes and policies related to documentation standards.
- Promote positive public relations with patients, physicians, referral sources, third-party payers, and staff, as well as outside agencies requiring health record information.
- Troubleshoot non-routine transactions and problems associated with missing, incomplete, or incorrect information.
- Educate clinical and non-clinical staff on health information management, legislation, and its regulations, as well as Regulatory College standards.
- Provide and/or assist with responses to inquiries/requests from external and internal sources relating to access and release of information, protecting confidentiality and privacy rights.
- Screen clinical records and collaborate with patients, physicians, clinicians, and providers to ensure appropriate and adequate information is released with patient consent or as permitted by law.
- Identify areas of concern for potential litigation and sensitive clinical record content for review.
- Review, audit, and control the dispersal and retention of clinical record forms.
- Perform audits of patient records and other electronic information for quality, quantity, and record integrity.
- Manage, analyze, and interpret health data to support internal decision-making and planning, marketing, and clinical research.
- Prepare patient records for court and attend court as required.
- Utilize data analysis software and computerized data banks to manage and analyze health and statistical information, evaluate program trends, monitor clinical resource utilization, develop reports, and provide advice.
- Using CQI tools, work collaboratively with CIM Manager and division teams to improve both electronic and paper information systems.
Requirements:
- Two-year college diploma in Health Information Management or a related field.
- Minimum 1 year in Health Information Management Department, Admitting, or other related support areas.
- Certification by the Canadian College of Health Information Management and/or Membership with Canadian Health Information Management Association (preferred).
- Thorough knowledge of legislation governing access and release of patient information, health records administration procedures, and practices, as well as hospital database management.
- Knowledge of applicable Acts, Ordinances, and Regulations (documentation, privacy, mental health, etc.) as they may apply.
- Basic knowledge of risk management to help prevent potential hospital litigation.
- Excellent verbal and written communication skills in both English and French.
- Proficient with Word, Excel, and PowerPoint and records management systems.
- Highly professional with outstanding customer service and interpersonal skills.
- Analytical and detail-oriented with statistical aptitude and a high degree of accuracy.
- Exemplary organizational, documentation, and presentation skills.
- Proven excellence in communication, problem-solving, and conflict resolution.
- Demonstrated ability to work independently and as a part of an innovative interdisciplinary team.
About Homewood Health:
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration, and innovation. We are committed to employment accessibility, diversity, equity, and inclusion and encourage applications from members of equity-seeking groups.
Why Work with Us:
At Homewood Health, we are dedicated to providing exceptional care and support to our clients and patients. As a valued member of our team, you will have the opportunity to make a meaningful difference in the lives of others while being part of a dynamic and innovative organization. Join us and be part of a diverse team helping Canadians live healthier, more productive, and fulfilling lives.
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