Restaurant Team Lead

1 week ago


Gravenhurst, Ontario, Canada Tim Hortons Full time
About the Role

At Tim Hortons, we're looking for a Restaurant Team Lead to join our team As a key member of our restaurant staff, you will be responsible for overseeing daily operations, ensuring excellent customer service, and leading a high-performing team.

Responsibilities
  • Lead by Example: Demonstrate exceptional customer service skills, setting the tone for a positive guest experience.
  • Team Management: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures.
  • Operational Excellence: Establish methods to meet work schedules, requisition food and kitchen supplies, and maintain records of stock, repairs, sales, and wastage.
  • Quality Control: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and supervise assembly of trays and delivery of food trolleys.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a related role, preferably in the food industry.
  • Physical Demands: Fast-paced environment, standing for extended periods, walking, attention to detail.
What We Offer
  • Salary: $45,000 - $55,000 per year, based on location and experience.
  • Benefits: Competitive benefits package, including medical, dental, and vision coverage.
  • Ongoing Training: Opportunities for ongoing training and development to enhance your skills and career progression.

Work Conditions: Permanent position with 40 hours per week. Work under pressure and in a fast-paced environment. Apply now and take the first step towards an exciting career with Tim Hortons



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