Shift Team Lead
4 weeks ago
Job Title: Shift Team Lead
Job Summary: We are seeking a highly motivated and experienced Shift Team Lead to join our team at McDonald's Restaurant. As a Shift Team Lead, you will be responsible for leading a team of staff members to ensure seamless service delivery and high-quality food production.
Key Responsibilities:
- Lead a team of 5-10 staff members to achieve sales and customer satisfaction targets.
- Supervise and coordinate the activities of staff members to ensure efficient service delivery.
- Train staff members in job duties, sanitation, and safety procedures.
- Estimate ingredient and supplies required for meal preparation.
- Ensure that food and service meet quality control standards.
- Address customer complaints or concerns.
- Maintain records of stock, repairs, sales, and wastage.
- Prepare and submit reports.
Requirements:
- 1 year to less than 2 years of experience in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer:
- Dental plan.
- Health care plan.
- Group insurance benefits.
- Life insurance.
- Permanent employment.
- 40 hours per week.
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