Shift Team Lead

4 weeks ago


Gravenhurst, Ontario, Canada McDonalds Restaurant Full time

Job Title: Shift Team Lead

Job Summary: We are seeking a highly motivated and experienced Shift Team Lead to join our team at McDonald's Restaurant. As a Shift Team Lead, you will be responsible for leading a team of staff members to ensure seamless service delivery and high-quality food production.

Key Responsibilities:

  • Lead a team of 5-10 staff members to achieve sales and customer satisfaction targets.
  • Supervise and coordinate the activities of staff members to ensure efficient service delivery.
  • Train staff members in job duties, sanitation, and safety procedures.
  • Estimate ingredient and supplies required for meal preparation.
  • Ensure that food and service meet quality control standards.
  • Address customer complaints or concerns.
  • Maintain records of stock, repairs, sales, and wastage.
  • Prepare and submit reports.

Requirements:

  • 1 year to less than 2 years of experience in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer:

  • Dental plan.
  • Health care plan.
  • Group insurance benefits.
  • Life insurance.
  • Permanent employment.
  • 40 hours per week.

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