Restaurant Team Lead

1 month ago


The Blue Mountains, Ontario, Canada Tim Horton's Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Supervisor to join our team at Tim Horton's. As a Restaurant Supervisor, you will be responsible for leading a team of food service staff to ensure excellent customer service and high-quality food products.

Key Responsibilities
  • Lead and manage a team of food service staff to achieve sales and customer service goals.
  • Supervise and coordinate the preparation and portioning of food, ensuring high-quality products and efficient service.
  • Train staff in job duties, sanitation, and safety procedures, as well as provide coaching and feedback to improve performance.
  • Estimate ingredient and supply requirements for meal preparation and maintain accurate inventory records.
  • Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional manner.
  • Prepare and submit reports on sales, inventory, and staff performance.
  • Maintain a clean and safe work environment, adhering to health and safety regulations.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a food service environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Flexibility to work varying shifts, including evenings and weekends.

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