Customer Service Representative

6 days ago


Truro, Nova Scotia, Canada Sollio Agriculture Full time

We are a leading agricultural company that supports farmers across Canada to maximize their performance.

We bring together passionate people devoted to helping each other and moving forward together. These are men and women who are not afraid to work hard and get their hands dirty, every day. For them, agriculture is about family, community, and food.

Our pan-Canadian presence means that we are there for them, on-site, when and where they need us. With our partners' facilities as well as our own, we now have a total of 320 locations in nine provinces. Our goal is to support our farmers and the local areas where they operate.

We are seeking a:

Customer Service Representative

Key Responsibilities:

  • Receiving customer orders by phone and in person;
  • Processing and distributing orders to appropriate personnel for scheduling;
  • Providing accurate information on product availability or substitutions and providing excellent customer service;
  • Processing invoices;
  • Being responsible for all related paperwork and record keeping;
  • Assisting in all areas of the feed mill office where required.

Requirements:

  • You possess a post-secondary education with customer service experience OR an acceptable combination of education and experience;
  • You have a positive attitude with a passion for excellent customer service;
  • You show great attention to detail and have the ability to work with figures;
  • You have good computer literacy including competency with Microsoft Office, more specifically with Excel/Word;
  • You have the knowledge and ability to perform basic office and account maintenance functions;
  • You are able to meet normal deadlines associated with good office procedures.


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