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Customer Acquisition Specialist
2 months ago
About goeasy Ltd.
goeasy Ltd. is a leading provider of lease-to-own business solutions in Canada. We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
Job Summary
We are seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
Key Responsibilities
- Build superior customer sales experiences by welcoming and engaging customers in person and by understanding their situation and needs.
- Demonstrate compassion and empathy for our customers by educating and empowering them to achieve their financial goals through building their credit.
- Capitalize on various cross-sales and add-on products to maximize retail store growth.
- Communicate the terms and conditions of our financial products to customers.
- Support retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store.
- Secure all required information to fulfill customer applications for products and services with strong attention to detail.
- Be open and transparently communicate the terms and conditions of our lease agreements and follow best-in-class sales practices to minimize future collections.
Requirements
- Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction.
- Compassionate and operate with integrity on every sale – will care deeply for our customers
- Some experience in a customer-facing environment.
- Able to pass background checks (criminal, employment).
- Full class driver's license is considered an asset.
- Ability to lift 50+ pounds is considered an asset.
About Us
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.
