Meditech Support Specialist

3 weeks ago


Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full time

Job Summary

The Royal Victoria Regional Health Centre is seeking a highly skilled Meditech Support Analyst to join our team. As a key member of our Informatics & Technology Services department, you will be responsible for providing technical support and assistance to our healthcare staff, ensuring the smooth operation of our Meditech system.

Key Responsibilities

  • Provide tier 2 support for Meditech Expanse modules, including troubleshooting and resolving technical issues
  • Work closely with clinical applications analysts and other IT staff to ensure seamless integration of Meditech with other systems
  • Assist in managing and triaging Meditech service requests, determining clinical priority and business needs
  • Collaborate with key stakeholders to facilitate effective solutions that meet regional and organizational goals

Requirements

  • Undergraduate degree or diploma in a relevant field
  • Minimum three years of relevant healthcare experience, with a focus on Meditech applications
  • Advanced competency in MS Office Suite and ability to effectively operate computer hardware and software
  • Excellent problem-solving and critical thinking skills, with ability to work independently and as part of a team

What We Offer

The Royal Victoria Regional Health Centre offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing excellent patient care and are seeking a highly skilled and motivated individual to join our team.



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