Meditech Support Specialist
3 weeks ago
Job Summary
The Royal Victoria Regional Health Centre is seeking a highly skilled Meditech Support Analyst to join our team. As a key member of our Informatics & Technology Services department, you will be responsible for providing technical support and assistance to our healthcare staff, ensuring the smooth operation of our Meditech system.
Key Responsibilities
- Provide tier 2 support for Meditech Expanse modules, including troubleshooting and resolving technical issues
- Work closely with clinical applications analysts and other IT staff to ensure seamless integration of Meditech with other systems
- Assist in managing and triaging Meditech service requests, determining clinical priority and business needs
- Collaborate with key stakeholders to facilitate effective solutions that meet regional and organizational goals
Requirements
- Undergraduate degree or diploma in a relevant field
- Minimum three years of relevant healthcare experience, with a focus on Meditech applications
- Advanced competency in MS Office Suite and ability to effectively operate computer hardware and software
- Excellent problem-solving and critical thinking skills, with ability to work independently and as part of a team
What We Offer
The Royal Victoria Regional Health Centre offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing excellent patient care and are seeking a highly skilled and motivated individual to join our team.
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