Patient Service Representative
4 weeks ago
A key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and administrative support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.
Key Responsibilities:
- Work collaboratively with the multidisciplinary team to ensure the clinic needs are met.
- Provide excellent customer service skills, communicating well with patients, families, external agencies, and staff.
- Utilize telephone etiquette and accurately receive and relay information in a timely manner to the appropriate person/departments.
- Work independently and collaboratively as part of a professional team, demonstrating flexibility and adaptability to a changing work environment.
- Prioritize and function effectively in a fast-paced environment, completing tasks associated with daily clinic routine and processes.
- Utilize and share acquired knowledge, demonstrating problem-solving ability and strong organizational skills.
- Accountable and responsible, with a commitment to professional growth and development.
Computer Competency:
- Proficient in working in a computerized environment, with experience in Meditech – ADM, Meditech – Expanse/PCS/Service Portal/Maintenance, Meditech – Community Wide Scheduling, Meditech – EMR, and Microsoft Office.
Requirements:
- Medical Office Administration certificate or equivalent program required.
- Commitment to strong job performance and attendance, with a proven track record of workplace excellence.
- Ability to work at off-site locations when required.
Please note that applicants must have a minimum educational requirement of Grade 12 or equivalent and demonstrate proven workplace excellence through commitment to strong job performance and attendance.
As a Regional Health Centre, our operations run 24/7 to provide necessary patient care. Depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts – days, evenings, and nights.
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Patient Service Representative
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeA key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.Key Responsibilities:Work collaboratively...
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Patient Service Representative
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeA key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.Key Responsibilities:Work collaboratively...
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeA key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.Key Responsibilities:Work collaboratively...
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