Meditech Support Specialist
2 months ago
We are seeking a highly skilled Meditech Support Analyst to join our team at Royal Victoria Regional Health Centre. As a key member of our Informatics & Technology Services department, you will play a critical role in providing technical support and expertise for our Meditech Expanse system.
Key Responsibilities- Provide tier 2 support for Meditech Expanse, including troubleshooting and resolving technical issues
- Collaborate with regional Clinical Applications Analysts and ITS division to ensure seamless system integration and support
- Work closely with front-line staff, physicians, and IT local service desks to provide front-line service and support
- Assist in managing and triaging Meditech service requests, determining clinical priority and business needs
- Facilitate effective solutions that align with regional and organizational goals and objectives
- Undergraduate degree or diploma
- Minimum three years of relevant healthcare experience
- Experience with Meditech applications, with proven knowledge to explain and demonstrate ability for triage support for the relevant Expanse modules
- Familiarity with Meditech to readily understand the steps to test changes and system upgrades
- Advanced competency in MS Office Suite and ability to effectively operate computer, hardware, software, and peripheral equipment
- Demonstrated competency in Meditech Expanse is preferred, as well as Internet research capabilities
- Experience with ITIL documentation and LEAN principles is an asset
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. As a member of our team, you will have access to ongoing training and education, as well as a comprehensive benefits package.
Please note that this is a full-time position, with a regular schedule of Monday to Friday, 8am to 4pm. However, you may be required to work extended shifts, evenings, nights, and weekends to provide excellent systems support to our hospitals, which are open 24/7, 365 days a year.
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Meditech Support Specialist
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeJob SummaryWe are seeking a highly skilled Meditech Support Analyst to join our team at Royal Victoria Regional Health Centre. As a key member of our Informatics & Technology Services team, you will provide technical support and expertise for our Meditech Expanse system, ensuring seamless operations and optimal patient care.Key ResponsibilitiesProvide tier 2...
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Meditech Support Specialist
1 month ago
Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeJob SummaryWe are seeking a highly skilled Meditech Support Analyst to join our team at Royal Victoria Regional Health Centre. As a key member of our Informatics & Technology Services department, you will play a critical role in providing technical support and expertise to our healthcare teams.Key ResponsibilitiesProvide tier 2 support for Meditech Expanse...
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Meditech Support Specialist
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeJob SummaryWe are seeking a highly skilled Meditech Support Analyst to join our team at Royal Victoria Regional Health Centre. As a key member of our Informatics & Technology Services team, you will provide technical support and expertise for our Meditech Expanse system, ensuring seamless operations and optimal patient care.Key ResponsibilitiesProvide tier 2...
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