Hotel Operations Manager

3 weeks ago


Edmonton, Alberta, Canada Holiday Inn Express & Suites Edmonton South] Full time
Overview

At Holiday Inn Express & Suites Edmonton South, we are seeking a highly skilled and experienced individual to fill the role of Hotel Clerk Supervisor. This position is responsible for overseeing the front desk operations, ensuring seamless guest experiences, and maintaining the highest standards of customer service.

Key Responsibilities
  • Supervise and coordinate the activities of front desk staff
  • Ensure efficient check-in and check-out processes
  • Handle guest complaints and resolve issues in a professional manner
  • Maintain accurate records and reports
Requirements
  • Previous experience in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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