Hotel Operations Manager

4 weeks ago


Edmonton, Alberta, Canada Hampton Inn & Suites by Hilton Edmonton NWSt. Albert Full time
Hotel Operations Manager

This role is for an experienced professional seeking a challenging position in the hospitality industry. At Hampton Inn & Suites by Hilton Edmonton NW/St. Albert, we are seeking a highly skilled Hotel Operations Manager to join our team.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory


Work Environment:
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods


Requirements:
  • 1-2 years of experience in hotel operations
  • Excellent communication and leadership skills
  • Ability to work in a team environment
  • Basic computer skills


What We Offer:
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Free parking available
  • On-site amenities
  • Parking available


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