Wine Team Manager

4 weeks ago


Ottawa, Ontario, Canada Arterra Wines Canada, Inc. Full time

About the Role:

We are currently recruiting a dynamic Wine Team Manager to help lead and deliver exceptional customer service, coaching and developing of team members and performing administrative responsibilities in support of the Store Manager.

Key Responsibilities:

  • Oversee store operations in the absence of the Store Manager, including providing work direction to Wine Merchants
  • Meet and exceed sales targets, including coaching the team on achieving their goals
  • Implement and monitor store policies and procedures
  • Perform additional administrative functions including product ordering, receiving, merchandising, recording inventory write-offs and inventory counting.
  • Assisting with the training and coaching of team members
  • Role model the execution of our Customer Experience programs

Requirements:

  • Minimum 2 years retail experience with 1 year retail leadership
  • Smart Serve certification
  • POS register experience
  • Essential Duties include selling, customer wine sampling, registering sales, cash handling, wine handling (deliveries, case transfers, stocking shelves), and general cleaning.
  • Physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders
  • Must be 19 years of age or older. High School or equivalent education required.
  • Smart Serve is required
  • Evening, weekend and holiday shifts required

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