Senior Collection Strategy and Risk Policy Analyst
5 days ago
About the Role:
Rogers Bank is seeking a skilled Delinquency Prevention and Communication Strategist to join our team. As a Senior Analyst, Collection Strategy & Credit Risk Policy, you will play a critical role in developing and implementing targeted Collection Communication Strategies that align with our business objectives and brand.
Key Responsibilities:
• Develop and implement comprehensive communication plans to address delinquency issues and reduce instances, while improving overall recovery rates.
• Collaborate with cross-functional teams, including collections, risk management, digital, and customer service, to develop integrated strategies for delinquency prevention and management.
• Analyze and report on communication metrics, using key performance indicators (KPIs) to identify trends and adjust strategies to enhance effectiveness in mitigating delinquency.
• Stay current with industry trends and emerging technologies related to delinquency prevention and communication strategies, integrating best practices and innovative solutions to effectively address and reduce delinquency.
Requirements:
• Bachelor's degree in Finance, Economics, Mathematics, Statistics, or a related field; advanced degree preferred.
• Minimum of 3 years of experience in collection credit operations or risk management in banking/telecommunications industry is required.
• Proven experience in communication strategy development, with a focus on delinquency management, and experience in adjusting strategies based on performance metrics and industry trends.
• Strong analytical skills, with expertise in analyzing communication metrics and delinquency data to assess effectiveness, identify trends, and make data-driven recommendations for improvement.
What We Offer:
• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities :
• Wellness Programs :
• Our commitment to the environment and diversity :
This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
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