Senior Manager, Collections Policy, Retail Credit Risk
4 weeks ago
Job Summary
The Senior Manager, Collections Policy, Retail Credit Risk will be responsible for ensuring that the Canada Collections Policy is up to date and periodically reviewed to capture any change in the regulatory framework, market trends, industry development or business strategy, and remains in line with the Bank's risk appetite.
Key Responsibilities
- Ensure the Canada Collections Policy is up to date by understanding credit risks associated with collections across the various portfolios, products and collection stages.
- Conduct an annual review of the Canada Collections Policy, at least once per year.
- Prepare Credit Risk Proposals for policy changes, obtaining feedback from stakeholders, following up and communicating approvals.
- Manage internal processes to obtain feedback and approval on credit risk proposals, update the repository information, etc.
- Work with Collections Operations and business lines to ensure existing policies are reflective of operational, technological and business environments.
- Leverage feedback from other support functions such as Policy Adherence and Execution, to identify potential gaps and areas of opportunity to inform future action plans.
- Diligently work with various stakeholders to drive continuous improvement in the collection policies and strategy effectiveness.
- Collaborate as SME in the operationalization of policies and customer assistance programs.
Requirements
- University undergraduate degree required. Degree in statistics, business, economics or finance preferred.
- Experience in Retail Banking, credit risk management or Collections.
- Strong communication and analytical skills.
What We Offer
- An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success
- We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one
- Your career matters You will have access to career development and progression opportunities.
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