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Retirement Home Operations Manager
1 month ago
**Lead with Compassion and Excellence**
Southbridge Care Homes is seeking a seasoned Retirement Home Manager to oversee the daily operations of our Shelburne and Thornbury locations. If you're passionate about delivering exceptional care and creating a warm, welcoming environment for our residents, we encourage you to apply.
As a key member of our leadership team, you will:
- Coordinate and implement daily operations, ensuring seamless resident care and services.
- Exercise delegated authority for resident care and planning, prioritizing their needs and well-being.
- Provide leadership and guidance to our team, fostering a culture of excellence and continuous learning.
- Develop and manage budgets, ensuring our homes remain financially stable and resilient.
- Collaborate with our team to implement education, infection control, quality improvement, and risk management processes.
- Participate in resident assessment and care planning, working closely with our interdisciplinary team.
- Respond promptly to resident concerns, ensuring timely follow-up and resolution.
- Build strong relationships with residents, families, and our community partners.
- Lead resident care conferences, ensuring open communication and collaboration.
- Recruit, select, and train nursing staff, ensuring compliance with regulatory requirements.
- Manage labor relations, addressing concerns and performance issues in a fair and timely manner.
- Lead our Continuous Quality Improvement (CQI) processes, driving excellence and innovation.
- Develop and implement marketing strategies to increase occupancy levels and enhance our reputation.
- Establish and maintain community partnerships, promoting our brand and values.
The ideal candidate will possess:
- 1-3 years of clinical and business experience, with a strong understanding of senior living environments.
- RPN/RN with current good standing with the CNO.
- Effective leadership, organizational, and relationship-building skills.
- Ability to analyze and problem-solve complex resident and staff situations within a multidisciplinary team.
- Knowledge of computerized software and Resident Care Management systems is an asset.