Retirement Home Operations Manager
4 weeks ago
Overview
Southbridge Care Homes is seeking a highly skilled Retirement Home Manager to oversee the day-to-day operations of two of our homes in Shelburne and Thornbury, ON. As a member of our leadership team, you will be responsible for coordinating, implementing, and supervising the daily operations of the Retirement Home.
Key Responsibilities
- Exercise delegated authority for Resident care and planning
- Provide leadership to the team and professional development learning to ensure understanding of and shared commitment to quality care
- Create and monitor the overall budget, ensuring the home is in a healthy financial standing
- Coordinate education, infection control, quality improvement, best practice and risk management processes
- Participate in planning, developing, implementing, and evaluating accurate resident assessments and care planning in collaboration with team members
- Work to respond promptly to resident concerns, ensuring follow up to resident and family standards
- Establish positive relationships with residents and families, addressing all concerns and complaints
- Lead Resident care conferences
- Responsible for the recruitment, selection and hiring of nursing staff and ensuring training in accordance to the Retirement Home Regulatory Authority regulations.
- Responsible for managing labor relation concerns ensuring proper resolution to any concerns and performance management
- Leads the CQI processes
- Accountable for developing and implementing marketing strategies geared towards increasing occupancy levels
- Establish and maintain community partnerships
Requirements
- 1-3 years of clinical and business acumen
- 1-3 years in a senior living environment
- RPN/RN with current good standing with the CNO
- Effective leadership, organizational and relationship building skills
- Ability to analyze and problem solve complex resident and staff situations within a multidisciplinary team is essential
- Knowledge of computerized software and Resident Care Management systems is an asset
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