Restaurant Operations Manager
4 weeks ago
At Strong & Free Food Theory Inc o/a Camino Taco, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our establishment. As a key member of our team, you will be responsible for ensuring the smooth running of our restaurant, including managing staff, maintaining high standards of customer service, and implementing operational procedures.
Key Responsibilities- Monitor revenues to determine labour costs and make informed decisions to optimize profitability.
- Set staff work schedules to ensure adequate coverage and maintain a positive work environment.
- Determine the type of services to be offered and implement operational procedures to meet customer demands.
- Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
- Conduct performance reviews to assess staff performance and provide constructive feedback for improvement.
- Cost products and services to ensure optimal pricing and profitability.
- Enforce provincial/territorial liquor legislation and regulations to maintain a safe and responsible environment.
- Organize and maintain inventory to ensure efficient stock management and minimize waste.
- Ensure health and safety regulations are followed to protect staff and customers.
- Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
- Participate in marketing plans and implementation to promote our brand and attract new customers.
- Address customers' complaints or concerns in a professional and courteous manner.
- Provide exceptional customer service to maintain a positive reputation and drive repeat business.
- Plan, organize, direct, control, and evaluate daily operations to ensure seamless execution and continuous improvement.
- 2 years to less than 3 years of experience in a similar role.
- Safe Food Handling certificate.
- Ability to work in a fast-paced environment, under pressure, and with tight deadlines.
- Attention to detail and ability to multitask.
- Excellent communication and interpersonal skills.
- Reliability, dependability, and a strong work ethic.
- Ability to work as part of a team and contribute to a positive work environment.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Large workload.
- Overtime required.
- Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Flexibility.
- Organized.
- Reliability.
- Team player.
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