Department Manager

3 days ago

Vernon, British Columbia, Canada Canadian Tire Corporation Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Department Manager to join our team at Canadian Tire Corporation Ltd. As a key member of our store's management team, you will be responsible for leading and managing the department to ensure excellent customer service and retail execution.

Key Responsibilities:
  • Foster a culture that values excellent customer service and maintains the quality of the department's presentation.
  • Plan and manage daily/weekly departmental activities, objectives, and seasonal changeovers.
  • Train, supervise, assist, coach, encourage, motivate, inspire, and support team members in their departmental operations.
  • Manage team members' performance, provide informal and constructive feedback, and recognize achievements and efforts.
  • Prepare work schedules that meet business needs while working within budget guidelines.
  • Assist with store opening and closing responsibilities.
  • Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
  • Ensure compliance with Health and Safety regulations.
Requirements:
  • Supervisory, leadership, and/or managerial experience or relevant experience.
  • Ability to work shifts (days, evenings, weekends, and holidays).
  • Approachable and able to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning, and reaching.
  • Ability to plan, organize, communicate, delegate, and follow up team's activities and projects.
  • Strong computer skills.
  • Ability to work in a fast-paced environment.
  • Ability to find solutions to problems, adapt, and cope with challenging situations and make difficult decisions.
  • Ability to operate a cash register (asset).
  • Experience in retail sales, execution, and operations (asset).
What We Offer:
  • An amazingly friendly team.
  • Continued career opportunities.
  • Profit-sharing (conditions apply).
  • Employee discount.
  • Diverse, inclusive, and safe working environment.
  • Work-life balance.
  • Flexible work hours.
  • Ongoing training and learning.
  • Scholarship opportunities.
  • Reward and recognition program.
  • Group benefit plan (conditions apply).
  • On-site parking.
  • Public transportation nearby.
  • Free coffee.
  • Working for an employer that's involved in the community.
  • Working for a locally owned business.

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