Insurance Service Representative

1 day ago


Guelph, Ontario, Canada Don Stephenson Insurance Limited Full time
Job Summary:

We are seeking a highly skilled Insurance Service Representative to join our team at Don Stephenson Insurance Limited. In this role, you will be responsible for managing client policy renewals, endorsements, claims, and inquiries with exceptional professionalism and timeliness.

About the Role:
  • This is a full-time position requiring in-office attendance 5 days a week, with a hybrid work schedule available to individuals who demonstrate outstanding performance, responsiveness, and professionalism.
Key Responsibilities:
  • Manage client relationships through prompt and accurate communication of policy information, renewal notifications, and claim resolutions.
  • Provide exceptional customer service by responding to internal and external inquiries via email and phone in a timely and professional manner.
  • Maintain accurate records of client interactions, policy details, and correspondence.
Requirements:
  • A valid RIBO License is mandatory for this role.
  • Multiple years of experience in personal and commercial insurance client service are required.
  • Proficiency in Microsoft Office Applications (Word, Excel, Outlook) is essential.
Benefits:
  • A competitive salary of $60,000 per year reflects the importance of this role in our organization.
  • The opportunity to work in a dynamic environment with a focus on exceptional customer service and attention to detail.
  • A chance to build lasting relationships with clients and contribute to the growth and success of our company.
How to Apply:

Interested candidates are encouraged to submit their resume and cover letter to initiate the application process.



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