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Programs Administrator

2 months ago


Saskatoon, Saskatchewan, Canada Kaizen Lab Inc. Full time
Job Summary

The Child and Youth Programs Administrator is a key member of the Kaizen Lab Inc. team, responsible for providing administrative support to our child and youth programs. This role requires strong organizational skills, excellent communication, and a commitment to delivering exceptional customer service.

Key Responsibilities
  • Manage program registrant data, ensuring accurate and up-to-date records
  • Prepare and distribute monthly reports to the Child and Youth Program Director, highlighting key program metrics
  • Coordinate program registration and roster management, ensuring seamless delivery of services
  • Process and manage delinquent payments, maintaining a high level of customer satisfaction
  • Prepare and send invoices to families, ensuring timely payment and minimizing financial discrepancies
  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and timely manner
  • Perform other administrative duties as assigned by the Child and Youth Program Director
Requirements
  • Proficiency in Microsoft Office, with a strong focus on Excel and Word
  • Experience in data management, invoicing, and customer service
  • Excellent communication and problem-solving skills, with a strong attention to detail
  • Ability to work independently and as part of a team, with a flexible and adaptable approach
  • Strong organizational and time management skills, with a focus on meeting deadlines
Work Schedule

This is a part-time position, with a flexible schedule that can accommodate up to 40 hours per week.