Operations Support Coordinator

2 weeks ago

Barrie, Ontario, Canada National Bank Full time
About Our Team

At National Bank Financial, we are committed to providing exceptional service to our clients and stakeholders. As a leading investment dealer in Canada, we have a team of over 1,000 investment advisors who manage the assets of more than 400,000 clients across our network of about 100 branches.

Job Summary

We are currently seeking an Operations Support Coordinator to join our team in Barrie, Ontario. This is a permanent full-time opportunity with a competitive salary and comprehensive benefits package.

Key Responsibilities
  • Act as a key point of contact for branch staff, resolving operational, relational, and IT issues in a timely and professional manner.
  • Perform various administrative tasks, including managing mail, filing, ordering supplies, and maintaining accurate records.
  • Closely monitor budgets related to branch operating activities and promote good business practices.
  • Ensure that branch administrative procedures and policies are followed at all times.
  • Provide exceptional customer service to clients and visitors, taking phone calls, welcoming guests, and directing them to the appropriate employee.
  • Organize and coordinate meetings with clients and partners, ensuring smooth execution and follow-up.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
Requirements
  • College diploma or degree related to finance, administration, or office technology.
  • Prior experience in a brokerage industry role (sales or operations) is preferred.
  • Strong organizational and priority management skills, with attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Able to adapt to changing circumstances and work under pressure.
  • Familiarity with Microsoft Office applications, particularly Word, Excel, and Outlook.
Compensation and Benefits

This role offers a competitive annual salary of approximately $55,000, plus a comprehensive benefits package, including group insurance, pension plan, employee share ownership plan, employee and family assistance program, and preferential banking services.

Why Join Us?

At National Bank, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, flexible work arrangements, and a commitment to diversity and inclusion.

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