Hotel Front Desk Representative

4 weeks ago


Sydney, Nova Scotia, Canada B.C. LTD. Full time

B.C. LTD. is seeking a skilled Hotel Front Desk Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Investigate complaints and claims in a professional and courteous manner
  • Register arriving guests and assign rooms, ensuring accuracy and efficiency
  • Process group arrivals and departures, maintaining a high level of organization and attention to detail
  • Provide information on hotel facilities and services, as well as points of interest in the area
  • Exchange foreign currency and process guests' departures, calculating charges and receiving payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures, ensuring the well-being of our guests and staff
  • Clerical duties, including faxing, filing, and photocopying
  • Answer telephone and relay telephone calls and messages, providing excellent communication skills
  • Assist clients/guests with special needs, demonstrating empathy and understanding
  • Contact customers to deliver requested wake-up calls, ensuring timely and efficient service
  • Perform light housekeeping and cleaning duties, maintaining a clean and comfortable environment
  • Provide customer service, exceeding expectations and building strong relationships with our guests

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, with attention to detail and a high level of organization
  • Flexibility and adaptability, with a willingness to learn and grow with our company

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


  • Sydney, Nova Scotia, Canada B.C. LTD. Full time

    Job Title: Hotel Front Desk RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at B.C. LTD. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest arrivals and departures, and ensuring a seamless experience for our...


  • Sydney, Nova Scotia, Canada CEILIDH COUNTRY LODGE Full time

    **Hotel Front Desk Role at CEILIDH COUNTRY LODGE**We are seeking a Front Desk Associate to provide exceptional customer service to our guests and ensure a smooth check-in and check-out process.**Key Responsibilities:**Register arriving guests and assign roomsProcess group arrivals and departuresProvide information on hotel facilities and servicesOffer...


  • Sydney, Nova Scotia, Canada B.C. LTD. Full time

    Job Title: Hotel Front Desk RepresentativeThe ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. They will be responsible for registering arriving guests, assigning rooms, and providing information on hotel facilities and services.Responsibilities:Investigate complaints and...


  • Sydney, Nova Scotia, Canada B.C. LTD. Full time

    B.C. LTD. is seeking a skilled Hotel Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and managing the front desk operations.Key Responsibilities:Guest Services: Register arriving guests, assign rooms, and provide...


  • Sydney, Nova Scotia, Canada B.C. LTD. Full time

    Job Title: Hotel Front Desk AssociateJob Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at B.C. LTD. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.Key Responsibilities:Register arriving...


  • Sydney, Nova Scotia, Canada B.C. LTD. Full time

    Job SummaryWe are seeking a highly organized and communicative Front Desk Associate to join our B.C. LTD. team. The ideal candidate will have experience working in a fast-paced hotel environment, providing exceptional customer service, and maintaining accurate records.Key ResponsibilitiesRegister arriving guests, assign rooms, and process group arrivals and...


  • Sydney, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

    Job Title: Hotel Front Desk ClerkJob Summary:We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Hearthstone Inn Dartmouth. As a key member of our front office team, you will be responsible for registering guests, handling room reservations, and providing excellent customer service. If you have a passion for...


  • Sydney, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals is seeking a skilled Front Desk Coordinator to join our team in Sydney. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide exceptional customer...

  • Hotel Receptionist

    1 week ago


    Sydney, Nova Scotia, Canada B.C. LTD. Full time

    We are seeking a skilled and dedicated Hotel Receptionist to join our team at B.C. LTD.The estimated salary for this position is $40,000 - $55,000 per year, depending on experience.In this role, you will be responsible for providing exceptional customer service to guests, handling front desk operations, and ensuring a smooth stay for all visitors.Key...


  • Sydney, Nova Scotia, Canada B.C. LTD. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our front desk team at B.C. LTD.Job DescriptionThis is a permanent opportunity with a competitive salary of $45,000 - $55,000 per annum, depending on experience. The ideal candidate will have excellent communication skills, be able to work in a...


  • Sydney, Nova Scotia, Canada Canada Inc. Full time

    About the RoleWe are seeking an experienced Hotel Managing Supervisor to join our team at Canada Inc. as a Hotel Operations Manager. This is a key leadership role responsible for overseeing the day-to-day operations of our hotel, ensuring seamless guest experiences and efficient management of resources.Key ResponsibilitiesLeadership and Supervision: Directly...


  • Sydney, Nova Scotia, Canada Harbourview Inn & Suites Full time

    The Hotel Operations Supervisor at Harbourview Inn & Suites is responsible for coordinating and supervising daily hotel operations, ensuring seamless execution of front desk, housekeeping, and maintenance services. This role involves assigning tasks to staff members, conducting performance reviews, and providing guidance on hotel policies and procedures.Key...

  • Hotel Receptionist

    1 week ago


    Sydney, Nova Scotia, Canada B.C. LTD. Full time

    Job DescriptionWe are seeking a highly skilled and organized Front Desk Clerk to join our team at B.C. LTD.Key Responsibilities:Investigate guest complaints and resolve issues efficientlyRegister arriving guests, assign rooms, and process group arrivals and departuresProvide exceptional customer service by offering information on hotel facilities, services,...


  • Sydney, Nova Scotia, Canada MCI, LC Full time

    We are seeking a skilled Customer Service Representative to join our team in Sydney, supporting inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.Job DescriptionThis is an exciting opportunity to start your career with MCI, LC. As a Customer Service Representative, you will...

  • Front Desk Coordinator

    2 months ago


    Sydney, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at beBee Professionals in Sydney. As the first point of contact for our clients, you will play a crucial role in ensuring a positive and welcoming experience.Key ResponsibilitiesManage incoming calls and greet visitors with a smile, providing exceptional customer...


  • Sydney, Nova Scotia, Canada Mass Markets Full time

    Job OverviewSupport Commercial and Public Sector ClientsWe are seeking a Customer Service Representative to support inbound customer service, help desk, and back-office processing for commercial and public sector clients. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist customers with products, process-related...


  • Sydney, Nova Scotia, Canada U-Haul Full time

    Work with Us at U-HaulWe are looking for a motivated and friendly Storage Customer Service Representative to join our team in Sidney, British Columbia. As a key member of our support team, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys.About the JobThis role involves working as...


  • Sydney, Nova Scotia, Canada Mass Markets Full time

    About Mass MarketsMass Markets is a company that helps customers take on their customer experience and digital transformation challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.We are looking for a Customer Service Representative to support inbound customer service, help desk, and...


  • Sydney, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Office Operations Assistant to join our team at beBee Professionals in Sydney. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...


  • Sydney, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Sydney. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...