Mountain Resort Sales Manager

2 weeks ago


Fernie, Canada Resorts of the Canadian Rockies Full time

We are looking for a skilled and experienced sales professional to join our team at Resorts of the Canadian Rockies. As a Winter Sports School Sales Supervisor, you will be responsible for leading your team to success and assisting guests in booking lessons.

The ideal candidate will have previous supervisory experience, strong customer service skills, a positive attitude, and be physically fit. You will also enjoy working in an outdoor mountain environment and be able to multitask and work under pressure.

Responsibilities include:

Staff Supervision

  • Staff management skills
  • Creating a culture of sales and service
  • Daily crew talks
  • Day-to-day functions of staff on tasks

General

  • Providing excellent front-facing customer service in a fast-paced sales environment
  • Building relationships with guests through the initiation of sales and inquiry processes
  • Communicating with guests to find the best program for them
  • Resolving guest issues professionally and courteously
  • Holding a deep understanding of WSS products and philosophies to effectively sell each product

POS

  • Assisting supervisors with lesson sales, cash handling, and reconciliations daily
  • Selling WSS products through various sales outlets
  • Maintaining phone sales stations and Lizard Creek Lodge sales
  • Managing WSS Sales desk and hut operations

OH&S

  • Maintaining daily checklists, updated, completed, and filed (system)

Benefits include:

- Discounts on lodging and lessons

- Endless ski/snowboard privileges

- Employee events

- Food and beverage discounts

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience.

If you are interested in this exciting opportunity, please apply online with your resume and cover letter. We thank all applicants for their interest in Resorts of the Canadian Rockies; however, only those candidates selected for an interview will be contacted.



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