Winter Sports School Sales Supervisor

2 months ago

Fernie, Canada Resorts of the Canadian Rockies Full time

Winter Sports School Sales Supervisor

Do you enjoy outdoor adventure? How about meetinglike-minded individuals who share a passion for mountain culture? Does a freeseason pass sound like a good perk to you? If you answered yes to any of thesequestions, Resorts of the Canadian Rockies is the place you want to work.

We are looking to fill the position of Winter Sports SchoolSales Supervisor at Fernie Alpine Resort . Every day is new and exciting, you share yourlove of the mountains by assisting guests in booking lessons and leading your teamto success. The ideal candidate will have previous supervisory experience,strong customer service skills, a positive attitude, be physically fit andenjoy working in an outdoor mountain environment. Come join our team and enjoyperks such as discounts on lodging and lessons, endless ski/snowboardprivileges, employee events, food and beverage discounts, and much much more

You duties will include:

Staff Supervision

Leadership& staff management skills Conflictresolution skills Providea culture of sales and service Weekly staffschedules, and payroll sign-offs Daily crew talks Mid-seasonevaluations for all WSS sales staff Day-to-day functionsof staff on tasks 

General

Provide excellent front-facing customer service in a fast-paced sales environment Create an atmosphere of relationship building for the guests at initiation of sales and inquiry process. Communicate with guests to find the best program for them. Use the POS to book all lessons and communicate all relevant information to the guest. Deal with any guest issues that may arise in a professional, and courteous manner Supervise and oversee all telephone, email information and sales requests. Have/develop an excellent understanding of WSS product and philosophies on how to sell each product

POS

Supervise all lesson sales, cash handling and reconciliations on a daily basis Supervise various sales outlets that sell WSS product Phone sales station Lizard Creek Lodge sales WSS Sales desk WSS Sales hut

OH&S:

OH&S trainingfor all sales staff Training passportoutline and completion for all sales staff Job hazard ID’s, upto date Safety Improvementplan for staff and area Daily check lists,updated, completed and filed (system)

You Have:

Excellent communication, organization, leadership and interpersonal skills Ability to multi-task and work under pressure POS system and cash handling/reconciliation experience Excellent computer skills, on various Sales POS systems Previous experience in a similar role an asset

Whether it’s the mountain culture, historic downtown Fernie,or just a love for skiing or boarding, Fernie Alpine Resort is the place to be.We are an equal opportunity employer and look forward to hearing from allqualified applicants. We thank all applicants for their interest inResorts of the Canadian Rockies; however, only those candidates selected for aninterview will be contacted. If you are interested in the position, pleaseapply online with your resume and cover letter. Experience the Ultimate.

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