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Customer Service Representative

2 months ago

TroisRivières, Quebec, Canada Best Buy Full time

Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.

As a Customer Service Representative, you will be the face of our brand, providing top-notch service to our customers and ensuring their shopping experience is seamless and enjoyable. You will be responsible for processing customer purchases, returns, and trade-ins, as well as responding to customer inquiries and sharing your product knowledge to help them find the perfect solution.

We're looking for someone who is enthusiastic, flexible, and committed to maintaining a safe and fun working environment. If you're passionate about technology and enjoy working with people, we want to hear from you

Key Responsibilities:

  • Provide exceptional customer service at the checkout or customer service counter
  • Respond to customer inquiries and share product knowledge to help them find the perfect solution
  • Ensure store signage is accurate and open box items are appropriately marked
  • Ensure shelves and displays are well-stocked and organized
  • Complete pre-opening and post-closing tasks

What We're Looking For:

  • Enthusiasm to assist customers and provide exceptional service
  • Flexibility to adapt to dynamic situations in a fast-paced environment
  • A commitment to maintaining a safe and fun working environment

Why You'll Love It Here:

  • Flexible schedules as per business needs
  • Employee discounts on awesome tech
  • Competitive compensation and benefits
  • An inclusive, fun, and supportive team who you will quickly call friends
  • Training programs to build new and transferable skills and achieve certifications

We're committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to succeed. If you're passionate about technology and customer service, we want to hear from you

About Best Buy:

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country. Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We're committed to filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in similar roles (Sales Associate, Online Order Pick-up Specialist) or development roles (Team Lead, Assistant Store Leader, Store Leader). Whatever the role, we strive to give our people the necessary tools and training to make a difference.