Customer Service Representative

4 weeks ago


TroisRivières, Quebec, Canada beBee Professionals Full time

We are looking for a Customer Service Representative to join our team at beBee Professionals. The successful candidate will be responsible for providing technical support to our customers and ensuring that their needs are met in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot and resolve customer issues
  • Document customer interactions and provide feedback to management
  • Identify and escalate customer issues to the appropriate team
  • Maintain customer records and update customer information

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • At least two years of experience in a customer service or technical support role
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Knowledge of computer hardware and software


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