Customer Service Manager
5 days ago
We are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.
Key Responsibilities:- Lead and manage a team of customer service representatives to achieve high levels of customer satisfaction and loyalty.
- Develop and implement strategies to improve customer service and experience.
- Collaborate with other departments to ensure seamless delivery of services to clients.
- Monitor and analyze customer feedback to identify areas for improvement.
- Develop and implement training programs to enhance the skills and knowledge of customer service representatives.
- College diploma or equivalent in a related field.
- 4-6 years of experience in customer service or a related field.
- Proven leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Service Manager
2 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch management team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead and manage...
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Customer Service Manager
3 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch management team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead and manage...
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Customer Service Manager
2 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch management team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and manage a team of...
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Customer Service Manager
2 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch management team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and manage a team of...
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Customer Service Manager
3 days ago
Trois-Rivières, Quebec, Canada National Bank Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead and manage a...
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Customer Service Manager
3 days ago
Trois-Rivières, Quebec, Canada National Bank Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead and manage a...
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Customer Service Manager
2 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch management team, you will be responsible for leading a team of customer service representatives and ensuring that our clients receive exceptional service.Key ResponsibilitiesLead and manage a team of customer...
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Customer Service Manager
2 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch management team, you will be responsible for leading a team of customer service representatives and ensuring that our clients receive exceptional service.Key ResponsibilitiesLead and manage a team of customer...
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Customer Service Manager
3 days ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch operations, you will play a vital role in supporting our employees and ensuring that our customers receive exceptional service.Key ResponsibilitiesGuide and coach a team of representatives to identify...
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Customer Service Manager
3 days ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch operations, you will play a vital role in supporting our employees and ensuring that our customers receive exceptional service.Key ResponsibilitiesGuide and coach a team of representatives to identify...
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Customer Service Manager
3 weeks ago
Trois-Rivières, Quebec, Canada Tim Hortons des Chenaux Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Supervisor to join our team at Tim Hortons des Chenaux. As a Sales Supervisor, you will be responsible for leading a team of sales staff and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Supervise and motivate a team of sales staff to achieve...
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Customer Service Manager
2 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our leadership team, you will play a critical role in supporting and developing our customer-facing staff to deliver exceptional service to our customers.Key ResponsibilitiesLeadership and Development: Provide guidance...
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Customer Service Manager
2 weeks ago
Trois-Rivières, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our leadership team, you will play a critical role in supporting and developing our customer-facing staff to deliver exceptional service to our customers.Key ResponsibilitiesLeadership and Development: Provide guidance...
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Customer Service Representative
7 days ago
Trois-Rivières, Quebec, Canada Home Depot of Canada Inc. Full timeCustomer Service Representative **Job Summary** As a Customer Service Representative at Home Depot of Canada Inc., you will play a critical role in ensuring customer satisfaction by following through on all Customer Order Management (COM) orders from beginning to end. This includes special orders, installations, and website orders. **Key...
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Customer Service Representative
7 days ago
Trois-Rivières, Quebec, Canada Home Depot of Canada Inc. Full timeCustomer Service Representative **Job Summary** As a Customer Service Representative at Home Depot of Canada Inc., you will play a critical role in ensuring customer satisfaction by following through on all Customer Order Management (COM) orders from beginning to end. This includes special orders, installations, and website orders. **Key...
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Customer Service Representative
2 weeks ago
Trois-Rivières, Quebec, Canada Home Depot of Canada Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Service Desk Associate to join our team at Home Depot of Canada Inc.Key Responsibilities:Ensure customers receive products and services in a timely and efficient manner.Follow through on all Customer Order Management (COM) orders from beginning to end.Collaborate with internal teams to resolve...
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Customer Service Representative
2 weeks ago
Trois-Rivières, Quebec, Canada Home Depot of Canada Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Service Desk Associate to join our team at Home Depot of Canada Inc.Key Responsibilities:Ensure customers receive products and services in a timely and efficient manner.Follow through on all Customer Order Management (COM) orders from beginning to end.Collaborate with internal teams to resolve...
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Customer Service Representative
2 weeks ago
Trois-Rivières, Quebec, Canada Home Depot of Canada Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Service Desk Associate to join our team at Home Depot of Canada Inc. As a key member of our Customer Service team, you will be responsible for ensuring that our customers receive the products and services they request in a timely and accurate manner.Key ResponsibilitiesCustomer Order Management:...
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Customer Service Representative
3 weeks ago
Trois-Rivières, Quebec, Canada Home Depot of Canada Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Service Desk Associate to join our team at Home Depot of Canada Inc. As a key member of our Customer Service team, you will be responsible for ensuring that our customers receive the products and services they request in a timely and accurate manner.Key ResponsibilitiesCustomer Order Management:...
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Customer Service Representative
7 days ago
Trois-Rivières, Quebec, Canada Home Depot of Canada Inc. Full timeCustomer Service Representative **Job Summary** As a Customer Service Representative at Home Depot of Canada Inc., you will play a critical role in ensuring customer satisfaction by following through on all Customer Order Management (COM) orders from beginning to end. This includes special orders, installations, and website orders. **Key...