Counter Sales Specialist
2 weeks ago
We are seeking a skilled Counter Sales Specialist to join our team at EMCO Corporation. As a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products, we provide quality solutions to the construction industry.
Job OverviewThis role involves providing exceptional customer service by assisting walk-in customers, maintaining a clean counter sales area, and supporting Inside and Outside Sales functions. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work independently and in a team setting.
Key Responsibilities- Assist customers with product inquiries, research, and recommendations
- Maintain stock levels, clean counters, and merchandising displays
- Enter orders, pick, and pack sales orders generated at the counter
- Inform buyers of low stock levels and follow up on backorders
- Process returns and warranty claims, navigating solutions for customer concerns
- Grade 12 diploma or equivalent; College degree an asset
- A minimum of 2 years of experience in customer service or counter sales
- Excellent communication, relationship building, and math skills
- Ability to learn software systems and operate material handling equipment
- Competitive salary range: $50,000 - $55,000 per year
- Great mentors and on-the-job training
- Growth potential with profit sharing and pension plan contributions
- Work-life balance and flexible scheduling
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