Counter Sales Specialist

2 weeks ago


Golden Horseshoe, Canada BioPoint, Inc. Full time

We are seeking a skilled Counter Sales Specialist to join our team at EMCO Corporation. As a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products, we provide quality solutions to the construction industry.

Job Overview

This role involves providing exceptional customer service by assisting walk-in customers, maintaining a clean counter sales area, and supporting Inside and Outside Sales functions. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work independently and in a team setting.

Key Responsibilities
  • Assist customers with product inquiries, research, and recommendations
  • Maintain stock levels, clean counters, and merchandising displays
  • Enter orders, pick, and pack sales orders generated at the counter
  • Inform buyers of low stock levels and follow up on backorders
  • Process returns and warranty claims, navigating solutions for customer concerns
Requirements
  • Grade 12 diploma or equivalent; College degree an asset
  • A minimum of 2 years of experience in customer service or counter sales
  • Excellent communication, relationship building, and math skills
  • Ability to learn software systems and operate material handling equipment
Benefits
  • Competitive salary range: $50,000 - $55,000 per year
  • Great mentors and on-the-job training
  • Growth potential with profit sharing and pension plan contributions
  • Work-life balance and flexible scheduling


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