Restaurant Service Ambassador

4 weeks ago


Port Hastings, Nova Scotia, Canada Hearthstone Inn - Port Hawkesbury Full time

We are seeking a skilled Restaurant Service Ambassador to join our team at Hearthstone Inn - Port Hawkesbury. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:
  • Advise customers on wine selection and serve wine with confidence
  • Inspect dining rooms and other food and beverage serving areas to maintain a clean and welcoming environment
  • Address customer complaints or concerns in a professional and courteous manner
  • Answer customer questions regarding menu items and preparation methods
  • Assist guests with special needs and ensure their comfort throughout their visit
  • Attend to seating arrangements for large groups and ensure timely service
  • Greet customers warmly and make them feel welcome
  • Perform opening and closing activities to ensure a smooth operation
  • Receive customer reservations and assign tables efficiently
  • Receive payments from customers in a prompt and professional manner
Requirements:
  • Standing for extended periods is required for this role
  • Ability to work under pressure and maintain a calm demeanor
  • Excellent communication and interpersonal skills
  • Initiative and a proactive approach to customer service
  • Organized and able to multitask in a fast-paced environment
What We Offer:
  • Free parking available on site
  • Permanent employment opportunity
  • English language spoken in the workplace
  • 30-35 hours of work per week


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