Customer Service Ambassador

7 days ago


Port Perry, Canada Chuck's Roadhouse Full time

At Chuck's Roadhouse, we're passionate about delivering exceptional dining experiences to our guests. As a Customer Service Ambassador, you'll play a vital role in ensuring that every visitor feels welcome and valued.

 

About Us

Since 2015, Chuck's Roadhouse has been a beacon for road travellers, offering a unique blend of comfort, value, and exceptional service. Our goal is to provide an unforgettable experience for every guest, making them feel like part of the family.

 

Job Overview

We're seeking a highly skilled and enthusiastic Front of House Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing top-notch customer service, ensuring seamless interactions between guests and staff, and contributing to the overall success of our restaurant.

 

Responsibilities

Some of your key responsibilities will include:

  • Welcome guests with a warm and courteous smile, setting the tone for an exceptional dining experience
  • Manage reservations and coordinate with the kitchen and banquet teams to ensure seamless execution
  • Maintain open communication channels with the management team, keeping them informed of all happenings in the front of house
  • Foster a positive and cooperative team spirit among colleagues, always striving to exceed customer expectations

 

Requirements

To succeed in this role, you'll need:

  • A strong passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to work effectively in a fast-paced environment
  • A keen eye for detail and a commitment to accuracy

 

What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. You'll also enjoy a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

 

Please note that salaries may vary based on location and other factors. At Chuck's Roadhouse, we're committed to fair compensation and recognition of individual contributions.



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