Key Holder @ Kiehl's Boutique

2 days ago


Calgary, Alberta, Canada Kiehl's Since 1851 Full time
About Kiehl's Since 1851

We're a leading skincare and beauty brand dedicated to delivering exceptional customer experiences. As a Key Holder at Kiehl's, you'll play a vital role in driving sales, providing top-notch service, and maintaining a clean and organized store environment.

Key Responsibilities
  • Deliver Best-in-Class Customer Service: Create unforgettable experiences for our customers by demonstrating fundamental product knowledge, application techniques, and providing personalized service and beauty advice.
  • Drive Sales and Meet Targets: Generate sales by applying brand selling methods, product knowledge, and following basic service flow. Maximize selling opportunities by link-selling and maintaining a strong understanding of our products.
  • Support Daily Operations: Assist with point-of-sale activities, enforce company policies and procedures, and follow brand CRM procedures to recruit and retain customers.
  • Maintain Store Quality and Merchandising: Ensure the store's appearance and cleanliness, maintain on-shelf product availability, and communicate effectively with the store manager.
Requirements
  • Retail and Cosmetic Experience: Prior experience in retail and/or cosmetics is preferred, but not required.
  • Customer Service Skills: Excellent communication skills, a diligent and responsible attitude, and the ability to work flexible hours, including nights and weekends.
  • Education and Age: High School Diploma or GED required, and must be at least 18 years old.
  • Physical Environment: Ability to work on the sales floor for extended periods, walk up and down stairs, and lift up to 25 pounds regularly.
What We Offer

We offer a competitive hourly base wage, monthly sales bonus potential, generous quarterly gratis allocation, and clear career growth opportunities. If you're passionate about delivering exceptional customer experiences and driving sales, we encourage you to apply for this exciting opportunity at Kiehl's Since 1851.



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