Kiehl's Boutique Supervisor

4 weeks ago


Calgary, Alberta, Canada L'Oréal Full time

Store Leader at Kiehl's

Kiehl's, established as a traditional apothecary in New York's Lower East Side, now offers a range of skin and hair care products crafted from exceptional natural ingredients. We invite you to become a part of the Kiehl's family as a Store Leader in Calgary.

Key Responsibilities

  • Guide and motivate the team to meet store performance goals.
  • Drive sales to meet both individual and team targets while ensuring customer service aligns with brand standards.
  • Monitor retail performance indicators and market trends. Identify strengths and opportunities for growth at the store level.
  • Oversee store expenses in accordance with budgetary guidelines. Manage daily operations related to sales activities.
  • Responsible for recruitment, team motivation, competency assessment, and efficient staff scheduling.
  • Address operational challenges, enhance customer traffic, and showcase in-depth product knowledge.
  • Ensure store quality and adherence to merchandising standards.

Professional & Technical Skills

  • A High School Diploma is essential; a Bachelor's degree is preferred.
  • Several years of experience in specialty retail management.
  • Proven track record in driving sales through effective team coaching and development.
  • Excellent written and verbal communication skills, along with an entrepreneurial mindset and problem-solving abilities.
  • A genuine passion for skincare and customer service, with a flexible approach to work hours.

Why Choose Kiehl's

  • Comprehensive group insurance, wellness spending accounts, and financial health benefits.
  • Access to virtual care, opportunities for learning and development, and employee discounts.

Kiehl's fosters a unique and innovative work atmosphere centered on customer service and education. Join our team dedicated to excellence and quality.

As a part of L'Oréal Canada, we provide extensive training and competitive compensation.

We are committed to inclusive recruitment practices and uphold ethical hiring standards.

Proud to be an equal opportunity employer.



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