Customer Service Representative
6 hours ago
About Global Industrial
We are a leading provider of industrial equipment and supplies to businesses across North America. With over 70 years of experience, we offer a wide range of products and services to meet the diverse needs of our customers.
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for assisting customers with their inquiries and providing them with the best possible solutions to meet their needs.
Key Responsibilities
- Assist customers with their inquiries and provide them with product information and pricing
- Provide a high level of customer service and support to ensure customer satisfaction
- Develop and maintain relationships with customers to increase sales and revenue
- Work closely with other departments to ensure seamless communication and coordination
- Meet or exceed sales targets and performance metrics
Requirements
- 2+ years of sales or customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Intermediate proficiency in MS Office and other software applications
- Ability to type a minimum of 30 wpm
- Proficient in French language (written and spoken)
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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