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Customer Service Representative

2 months ago


Richmond Hill, Ontario, Canada Purolator Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service through phone, email, and in-person interactions
  • Resolve customer complaints and issues in a timely and professional manner
  • Upsell and cross-sell our products and services to customers
  • Work collaboratively with our team to achieve sales goals and objectives
  • Stay up-to-date on product knowledge and promotions to effectively communicate with customers
Requirements
  • 3-12 months of customer service experience preferred
  • 3-12 months of retail experience preferred
  • Ability to lift 70lbs and stand for 3 hour intervals
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

Location: 552 - North York

Working Conditions: Retail Center Environment; Warehouse Environment

Posting Number: 65361

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory.