Events Operations Manager

1 month ago


Ottawa, Ontario, Canada Aramark Full time
Job Overview

The Events Operator Lead plays a pivotal role in ensuring the seamless execution of catering and premium services operations. This position requires a high level of expertise in scheduling, task delegation, and staff training.

Key Responsibilities
  • Develop and implement daily work schedules to optimize productivity and efficiency
  • Oversee the completion of tasks within catering, restaurant, or suites environments, ensuring adherence to Aramark standards
  • Provide guidance and training to staff on job duties, food safety, customer service, and other essential skills
  • Maintain a clean and organized work environment, adhering to Aramark's safety policies and procedures
  • Provide exceptional customer service, anticipating guests' needs and exceeding their expectations
  • Collaborate with colleagues to ensure seamless service delivery and maintain a positive attitude towards guests, customers, and colleagues
Requirements
  • Previous experience as a supervisor in a related role is preferred
  • Previous experience as a server or in a food service role is required
  • Excellent customer service and communication skills are essential
  • Ability to work independently with limited supervision and maintain a high level of productivity
  • Working knowledge of food safety principles and procedures is required
  • Must be able to obtain a food safety certification
  • Flexibility to work varied hours, including evenings and weekends, is necessary
About Aramark

Aramark is a global leader in food and facilities management, serving millions of guests every day. Our mission is to deliver exceptional service and create memorable experiences for our customers. We are committed to providing a positive and inclusive work environment for our employees, where everyone has the opportunity to grow and succeed.



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