Technical Support Specialist

12 hours ago

Mississauga, Ontario, Canada Albesol INC Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Albesol INC. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer systems, networks, and software applications.
  • Assist users in resolving technical issues and provide guidance on the use of computer systems and software.
  • Collaborate with the IT team to identify and resolve technical issues and implement solutions.
  • Document and maintain a problems and solutions log for use by other technical support analysts.
  • Participate in the redesign of applications and other software to improve efficiency and effectiveness.
Requirements:
  • College diploma or equivalent in a related field.
  • 2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of computer systems, networks, and software applications.
Work Environment:

This is a permanent, full-time position working 30 hours per week. The work environment is fast-paced and requires the ability to multitask and prioritize tasks effectively.

Language:

The primary language of work is English.

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