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Technical Support Specialist

2 months ago

Mississauga, Ontario, Canada Canadian home theater and automotive Full time
Canadian home theater and automotive is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include responding to user inquiries, troubleshooting technical issues, and providing training and guidance to users. You will also be responsible for maintaining a problems and solutions log for use by other technical support analysts. In addition, you will provide business systems, network, and Internet support to users. If you have a strong background in technical support and excellent communication skills, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Respond to user inquiries and provide technical support
* Troubleshoot technical issues and provide solutions
* Provide training and guidance to users
* Maintain a problems and solutions log
* Provide business systems, network, and Internet support

**Requirements:**

* College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
* 1 to less than 7 months of experience
* Permanent employment
* English language
* 35 hours per week

**Why work with us?**

At Canadian home theater and automotive, we value our employees and offer a dynamic and supportive work environment. We are committed to providing our clients with exceptional service and support, and we are looking for a skilled Technical Support Specialist to join our team.