Membership Coordinator

3 weeks ago


Vancouver, British Columbia, Canada The Arbutus Club Full time
Membership Administrator

The Arbutus Club is a renowned private family club in Vancouver, committed to providing a happy and safe work environment. As a Membership Administrator, you will be the primary point of contact for member inquiries, ensuring timely and effective communication.

This role is crucial in maintaining accurate and up-to-date membership records, providing exceptional customer service, and supporting the Membership Director with various administrative tasks and projects. If you are a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply.

Key Responsibilities:
  • Respond to member inquiries regarding their accounts in a timely manner.
  • Responsible for correspondence to members in both email and letter format.
  • Support the Membership Director with various administrative tasks and projects as needed.
  • Maintain accurate and up-to-date membership records in our system.
Requirements and Qualifications:
  • Excellent verbal, written, and interpersonal communication skills.
  • Minimum of three (3) years of experience working in an administrative/customer service role.
  • Associates, bachelor's degree, diploma or certificate in business or office administration program considered an asset.

The Arbutus Club offers a competitive salary, a daily meal allowance, comprehensive benefits package, and opportunities for growth and development. If you are passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply for this exciting opportunity.



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