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Hotel Front Desk Manager

1 month ago

Kamloops, British Columbia, Canada Ramada 100 Mile House Full time
Hotel Front Desk Manager

We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Ramada 100 Mile House.

Key Responsibilities:
  • Develop and implement policies and procedures for daily hotel operations
  • Recruit, train, and supervise front desk staff
  • Negotiate with suppliers for hotel amenities and services
  • Prepare and manage hotel budgets and financial reports
  • Provide exceptional customer service and resolve guest complaints
  • Collaborate with other hotel departments to ensure seamless operations
Support for Diverse Groups:
  • Participate in community programs that support newcomers, refugees, and youth employment
  • Work with local organizations to promote diversity and inclusion
Requirements:
  • 2+ years of experience in hotel front desk management
  • College/CEGEP education
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced hotel professional, please submit your application.